FAQs: Global Trading System Platform
Q: How many versions of the Global Trading System Platform are available?
A:
FX Solutions' Global Trading System offers four ways to trade: GTS Pro, GTS Web, GTS Mobile, and FX AccuCharts.
Q: Do I need a different user name and password for each type of platform?
A:
No, all four ways to trade on the GTS platform are accessed through a single user name and password.
Q: What operating systems are supported by the GTS Pro platform?
A:
Microsoft Windows 2000, Windows XP, and Windows Vista.
Note: before installing the GTS Pro trading software on a Windows 2000 computer, the Internet Explorer browser should be updated to version 5.01 or higher.
Q: What are the system requirements for the GTS Pro platform?
A:
CPU: Pentium II 300 Mhz (Recommended: 1 GHZ or higher)
Memory: 256MB RAM (Recommended: 512MB RAM)
Screen Resolution: 1024 x 768 pixels (Recommended: 1280 x 1024)
Internet: 56 kbps (Recommended: DSL, Cable Modem)
Q: Will the GTS Pro platform work on the Macintosh operating system?
A:
Other than GTS Web, FX Solutions' GTS Pro will work on a Macintosh computer only if it is running Windows emulation: Parallels or Boot Camp on an Intel Mac; Virtual PC 7 or above on a Power PC Mac.
Although GTS Pro will work on Apple computers as described above, it does not run on the Macintosh operating system itself. When running Mac OS X, please use the GTS Web platform.
Q: How do I download the GTS Pro platform?
Q: How do I log in to the GTS Pro Platform?
A:
Double-click the "GTS Pro" icon located on your desktop. This will prompt you to log onto GTS Pro. Select the Practice or Live account, enter User Name and Password, and click "Log On".
Q: What operating systems are supported by FX AccuCharts?
A:
Microsoft Windows 2000, XP, and Vista
Q: What are the system requirements for FX AccuCharts?
A:
CPU: 1 GHZ or higher
Memory: 512MB RAM
Screen Resolution: 1024x768 pixels (Recommended: 1280x1024)
Internet: 56 kbps (Recommended: DSL or Cable Modem)
Q: Will FX AccuCharts work on my Apple computer?
A:
FX AccuCharts will work on a Macintosh computer that is running Windows emulation. On an Intel Mac, use Parallels or Boot Camp. On a Power PC Mac, use Virtual PC 7 or above.
FX AccuCharts can be run on Apple computers as noted above, but please note that it does not run on the Mac operating system itself. When using Mac OS X, the GTS Web platform is available.
Q: How do I download FX AccuCharts?
Q: Can I run FX AccuCharts with the GTS Pro platforms?
A:
Yes, you can run FX AccuCharts along with the GTS Pro platform.
Q: Can I run FX AccuCharts independently from GTS Pro?
A:
Following your initial launch of FX AccuCharts via the GTS Pro menu, you will be able to run FX AccuCharts independently, without GTS Pro; simply double-click the FX AccuCharts icon. You must, however, be running both FX AccuCharts and GTS Pro at the same time if you wish to actually trade from the charts and view your own positions on them.
Q: What is the Instrument Calculator?
A:
The Instrument Calculator is a powerful tool that will show you, in real time, what margin is needed in order to place or maintain a trade at any system leverage available. The calculator will show, in dollars, the result of a one-pip move in the price of each currency pair for every lot size FX Solutions offers. The calculator also allows you to enter a trade size of your choice. You can find this tool under "Trading Tools" along the top of the GTS Pro and GTS Web platforms.
Q: How do I implement the Manage Alert Feature?
A:
FX Solutions' GTS Pro and GTS Web trading systems can be set to send you text messages (SMS) upon execution of your order or when a specified price level has been reached. The messages can be delivered to your cell phone or as emails, and once you have set the desired alerts they will occur automatically whether or not you are logged on to GTS. Please note that for cell phone alert functionality, you must have a text messaging service enabled on your phone. The address format for SMS messages will look much like an email address format, such as 2015551234@mobile.att.net. Find out from your cell service provider the precise SMS format needed.
Note: If you are using a cell phone outside the United States, you must have a cell phone that accepts email to receive alerts. Then you can create an alert to be received via your email address which you can then view from your cell phone.
For each alert method (cell phone and email) you can set up to 5 messages.
Q: How do I create a Call Level Alert?
A:
1. Select the desired Currency Pair
2. Click "Order Selection"
3. Click "Call Level Alert"
4. Set the BID or ASK target price
Please note: the target price must be 10 pips lower than the current Bid or 10 pips higher than the current Ask price.
5. Enter your SMS mobile phone number or email address.
6. Click "Submit"
Please see our video tutorial on "Alerts" for an illustrated example.
Q: How do I manage alerts?
A:
Note: This will work only when there is an existing Entry, Stop or Limit Order.
1. Go to the "Pending Orders" area
2. Click the existing Entry order, Stop or Limit Order
3. Click "Alert"
4. Enter your email address
5. Save
Please see our video tutorial on the subject of Alerts for an illustrated example.
Q: How do I calculate P/L (Profit Loss)?
A:
Please use the Pip Calculator located on the GTS platform.
The formula to calculate P/L is as follows:
For Non-USD based Currency Pairs (GBP/USD, EUR/USD, AUD/USD):
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots
For USD-based Currency Pairs (USD/JPY, USD/CHF, USD/CAD):
P/L = (Opening Rate - Closing Rate) / Closing Rate x Lot Size x Number of Lots
For EUR/GBP:
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots x GBP/USD
For EUR/CHF, EUR/JPY:
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots / USD/CHF
For GBP/JPY
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots / USD/JPY
For EUR/JPY:
P/L = (Opening Rate - Closing Rate) x Lot Size x Number of Lots / USD/JPY
For more trading examples, visit Learning & Tools.
Q: What types of orders are available on the GTS Platform?
A:
Entry Order: An order to enter a trade when a currency pair reaches a pre-determined price level.
Entry Limit Order: An order initiating an open position to sell as the market rises, or buy as it falls. The trader believes that at the level of the order, the market will reverse direction.
a. Buy Entry Limit: An order to buy at a price below the current market.
b. Sell Entry Limit: An order to sell at a price above the current market.
Entry Stop Order: An order initiating an open position to sell as the market falls, or buy as it rises. The trader believes that after reaching the order level, prices will continue moving in the same direction as they were in the previous momentum.
a. Buy Entry Stop: An order to buy at a price above the current market.
b. Sell Entry Stop: An order to sell at a price below the current market.
Limit Order: An order tied to a specific position in order to lock in the gains from the position. A limit order placed on a buy position is an order to sell, while a limit order placed on a sell position is an order to buy. All limit orders stay in effect until the client liquidates or cancels the position.
Market Order: An buy or sell order to be immediately filled at the prevailing currency price.
Stop-Loss Order: An order connected to a specific position to close the position and thus prevent further losses. A stop-loss order is executed when the price displayed on GTS hits the order price. The price executed will be the order price or in the circumstance of a fast market the order will be carried out at the next displayed price. When a trader places a stop-loss order on a buy position it is an order to sell the position, while a stop-loss order placed on a sell position is an order to buy the position. Stop-loss orders stay in effect until the client liquidates or cancels the position.